Privacy Policy
Effective Date: 02/06/2025
Last Updated: 02/06/2025
Who We Are
Pantry @ Blissful Bellies is operated by Blissful Bellies Pty Ltd. We’re passionate about bringing you clean, wholesome pantry staples and unique food products that nourish your family.
Contact Information
- Website: https://pantry.blissfulbellies.com.au
- Email: contact@blissfulbellies.com.au
What Information We Collect
Information You Provide
- Order History: Details of your purchases to help with customer service
- Personal Details: Name, email address, phone number
- Delivery Information: Shipping and billing addresses
- Payment Information: Processed securely through Square (we don’t store your payment details)
- Marketing Preferences: Whether you’d like to receive our newsletters and promotions
Information We Collect Automatically
- Website Usage: How you navigate our site to improve your experience
- Device Information: Basic details about your device and browser
- Analytics Data: We may use Google Analytics to understand how customers use our website
How We Use Your Information
- Process Your Orders: Fulfil and deliver your products
- Customer Service: Respond to questions and resolve any issues
- Marketing Communications: Send you newsletters, promotions, and product updates (only if you’ve opted in)
- Improve Our Service: Analyse trends to enhance our products and website experience
- Legal Compliance: Meet our legal obligations and protect our business
How We Share Your Information
We respect your privacy and only share information when necessary:
Service Providers
- Payment Processing: Square processes your payments securely
- Shipping Partners: Australia Post and courier services for delivery
- Email/SMS Services: For sending order confirmations and marketing (if you’ve opted in)
Legal Requirements
We may share information if required by law, to protect our rights, or in emergency situations.
We may utilise the collected information for our analytics and for offering our service to our customers.
Data Security
We protect your information through:
- Secure payment processing via Square
- Regular security updates to our systems
- Limited access to personal information within our team
- Secure data storage practices
While we take reasonable precautions, no online system is 100% secure. We encourage you to protect your account credentials.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correct: Update incorrect or incomplete information
- Delete: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Restrict: Limit how we use your information
To exercise these rights, contact us at contact@blissfulbellies.com.au
Marketing Communications
You can choose to receive:
- Order confirmations and delivery updates (essential communications)
- Newsletter with new products and recipes
- Special offers and promotions
You can unsubscribe from marketing emails anytime by clicking the unsubscribe link or contacting us directly.
Cookies and Tracking
Our website may use cookies to:
- Remember your preferences and shopping cart
- Analyse website performance
- Provide personalised experiences
You can control cookies through your browser settings.
Children’s Privacy
Our products include baby specialty items, but our website is not directed at children under 13. We don’t knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes by email or website notice.
Contact Us
Questions about this privacy policy? Contact us:
This policy is governed by Australian Privacy Principles under the Privacy Act 1988.