Frequently Asked Questions

Simply browse our products, add items to your cart, and proceed to checkout. You’ll need to provide your delivery details and payment information. Orders are confirmed once payment is successfully processed through Square.

We accept all major credit cards, debit cards, and Apple Pay through our secure Square payment system.

Once your order is confirmed, we begin processing it immediately. Contact us at contact@blissfulbellies.com.au as soon as possible if you need to make changes. We’ll do our best to accommodate requests, but changes may not always be possible.

Currently, we focus on retail customers. For bulk inquiries, please contact us directly at contact@blissfulbellies.com.au.

We deliver Australia-wide to all states and territories.

Standard delivery is 3-7 business days from order confirmation. Delivery times may vary during peak periods or to remote locations.

Shipping costs are calculated at checkout based on your delivery location and order size. You’ll see the exact cost before completing your purchase. In most cases the shipping cost will be $9.99.

Yes! Once your order ships, we’ll send you tracking details so you can monitor your package’s progress.

Delivery requirements depend on the courier service. Some packages can be left in a safe place, while others require someone to be present. We recommend being available during the delivery window when possible.

Currently, we use standard courier services with estimated delivery windows. We cannot guarantee specific delivery dates or times, but we’re working on enhanced delivery options.

Our products come from various manufacturers with different dietary profiles. Always check the ingredient list and allergen information on each product page. If you have specific dietary requirements, contact us for guidance.

We carefully vet all products before adding them to our collection. We work with trusted suppliers and regularly review customer feedback to maintain high standards.

We’ll provide a full refund or replacement for products that arrive damaged, expired, or defective. Please report issues within 7 days of delivery with photos and your order details.

Many of our products may contain common allergens including nuts, dairy, gluten, soy, and eggs. Always read the ingredient list carefully before consuming any product.

We cannot guarantee products are free from cross-contamination. If you have severe allergies, please read all labels carefully and contact manufacturers directly if you need specific information.

We stock specialty baby products, but always consult your pediatrician before introducing new foods to babies. Check age recommendations and ingredients on all baby products.

Due to food safety regulations, we cannot accept returns of food products. All sales are final once delivered.

Approved refunds are processed within 5-10 business days and credited to your original payment method.

Log into your account to update your saved addresses, or simply enter a new address during checkout.

Currently, these are two separate accounts. In the near future we plan on merging the two systems so they will have the same login details.

Click the unsubscribe link in any marketing email, or contact us at contact@blissfulbellies.com.au.

We may send order confirmations and delivery updates via SMS. Marketing SMS messages are only sent if you’ve specifically opted in.

Pantry @ Blissful Bellies is operated by Blissful Bellies Pty Ltd.

Yes, we’re an Australian-owned business delivering nationwide.

Currently, we operate online only, allowing us to offer competitive prices and Australia-wide delivery.

Email us at contact@blissfulbellies.com.au. We respond to all inquiries within 2 business days.